Data we collect
We collect: account identifiers (name, email), billing records (handled by our payment processor), course progress metrics (completion percentage, timestamps), and communications (support messages). We also store local preferences in your browser (theme, cookies consent, favorites, and cart) using localStorage or cookies.
How we use data
We use your information to provide access to courses, deliver updates, respond to support requests, prevent abuse, and comply with legal obligations. Lawful bases include contract (providing services), consent (marketing emails), and legitimate interests (security, service improvement).
Security
We use administrative, technical, and physical safeguards to protect information. No method is 100% secure, but we continuously assess our controls and minimize data retention.
Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict processing. To exercise rights, email [email protected]. We will verify your request and respond within statutory timelines.
Data retention
We retain personal data only as long as necessary for the purposes described or as required by law. We keep support emails for up to two years to maintain service history unless you request earlier deletion where applicable.
Contact
Questions or concerns? Email [email protected] or call +1 (415) 364-9072.