RG Roughgate Paper Atelier

Frequently Asked Questions

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How long do I have access to courses?

Self-paced courses include lifetime access to the videos, transcripts, and updates. Live cohorts include lifetime access to recordings and templates after the cohort ends.

What materials do I need to start?

We list recommended supplies on each course page—always with budget and eco options. Many lessons use household tools to reduce waste and cost.

What is your refund policy?

We offer a 14-day refund window for self-paced courses if less than 20% has been completed. Cohorts are refundable up to 7 days before start. See Terms for details.

Are your courses accessible?

All videos are captioned, lessons include printable transcripts, and we maintain high color contrast. If you have additional needs, contact [email protected].

Do you provide certificates?

Yes, we issue completion certificates for all courses once required projects are submitted. These reflect hours and skill outcomes but are not academic credits.

How do live cohorts work?

Cohorts meet weekly with critique sessions and office hours. Sessions are recorded and posted within 48 hours, with private forum access for feedback.

Do you offer discounts?

We periodically share modest, transparent discounts via our newsletter. No countdowns or artificial scarcity. See the Cart page for supported codes.

Can businesses onboard teams?

Yes. We offer team licenses with shared critique rituals and custom office hours. Contact us for an estimate.

Why the name “Roughgate”?

It evokes a threshold from rough draft to finished message—the moment a note becomes a keepsake. Hence Roughgate Paper Atelier.